Manicures, Pedicures, and More!

Our Service Guarantee

We ensure that you are satisfied with your experience at The Nail Retreat . In the case that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed. 

Refunds

All services are non-refundable but we will be more than happy to schedule a corrective service free of charge. The service must be a mistake from the service provider not something you might have changed your mind (after the service has been performed).  In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to adjust any dissatisfaction.  Corrective services will not be allowed 3 days past initial service date.

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Right to Refuse Service

The Nail Retreat reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff or other clients of our salon. 

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No Show

In order to respect the time of our staff, if an appointment is no showed you will be subject to a a charge of 50% of the total amount due for services and serviced on a walk-in only basis. Please be advised if you have 3 NO Show on a Re-Do Reservation we will not be able to schedule a new reservation free of charge.

Late

If you are more than 15 minutes late for your appointment we may have to reschedule your appointment.

Gift Certificate Policy

Gift certificates are valid for up to one year from the date of purchase and must be presented at time of service. can be extended if need.

Copies of gift certificates are not acceptable.

Please call if you lost gift certificates.

All gift certificates are non-refundable.

Gift certificates are not redeemable for cash.

Privacy

Any contact information is only used if we need to contact you for further information regarding your appointment.